Dear Users/ Parents/ Visitors, to upload your matrimony profile on www.saptaphere.com and to avail saptaphere matrimony online & offline services, it is mandatory to agree on following terms & conditions. Hence, please read following terms and conditions carefully. As abbreviation, saptaphere matrimony will be called as www.saptaphere.com for following terms & conditions www.saptaphere.com calls all our users as user, member or candidate. saptaphere.com is a registered All community matrimony services. We are registered under Shop Act, www.saptaphere.com is registered trademark. We have following terms and conditions to avail Saptaphere matrimony services.
1.Our office addresses are as mentioned in “contact us” on website.
2.saptaphere.com site is intended only to serve out candidates/customers as a preliminary medium of communication. In case of any difficulties, customers can contact us on by call, whatsapp, and email or can meet us at our office.
3.saptaphere matrimony services are purely for helping our customers to find their life partner. We do not support or entertain any other business bureau or a dating /contact website.
4.saptaphere matrimony believes that each and every single member / user / visitor, who logs on to the website has an intention to get married / enter into a matrimonial alliance and not otherwise. saptaphere under no circumstances shall be responsible for any loss or damage resulting from anyone's use of the Site or the Service and / or any Content posted on the web Site or transmitted to users / Members. The exchange of matrimonial profile(s) through or by saptaphere should not in any way be construed as a matrimonial offer and/or recommendation from or by saptaphere. saptaphere shall not be responsible for any loss or damage to any individual arising in/out of, or subsequent to, matrimonial relations established pursuant to use of the service provided by saptaphere
5.If you feel, some private information you wish not to disclose to anyone and wanted to share it with only finalized match candidate on later stage, it will be purely your own responsibility.
6.saptaphere does not collect financial information such as credit card/debit card numbers/bank accounts numbers etc.
7.saptaphere collects all individual information, family details, expectations etc to create candidates profile. However, some personal data is requested specially matching profiles and which programme enable to provide matches for the visitors / users based on their pre-selected criteria.
8.The saptaphere user undertakes not to duplicate, download publish, modify and distribute material on www.saptaphere.com unless specifically authorized by saptaphere.
9.The user undertakes to use www. saptaphere.com for his/her personal purposes. Using content from www. saptaphere.com for creating derivative works with a commercial motive without prior written consent from saptaphere is strictly prohibited.
10.All information uploaded on site by the user themselves or entered by . saptaphere personnel on request of user, meant to be displayed on the open website www. . saptaphere.com becomes public knowledge and . saptaphere may at its sole discretion include all or any portion of the listing intimated by a client for display on www. . saptaphere.com in any other media including the matrimonial sections of other platforms including but not limited to print media, community associations, websites, television shows, DTH/IPTV Services, mobile wap sites, whatsapp, facebook etc. at no extra costs to the users.
11.The User / subscriber / visitor to www. saptaphere.com is prohibited from uploading, posting, transmitting, updating or sharing any information that: a) belongs to another person and to which the user does not have any right to; b) is grossly harmful, harassing, defamatory, obscene, pornographic, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; c) violates any law for the time being in force; d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of saptaphere.com
12.saptaphere may, without notice in its sole discretion, and at any time, terminate or restrict any users use or access to saptaphere.com (or any part thereof) and/or take down any content uploaded by you for any reason, including, without limitation, that saptaphere based on its judgment and perception believes you have violated or acted inconsistently with the these Terms and Conditions.
13.saptaphere does not sell, rent, share, trade or give away any of your personal information except which is displayed and intended to be shared by its users / members / visitors including photographs displayed on site.
14.Any advice, counseling, recommendations or information provided at saptaphere.com may not be necessarily correct, true or reliable, and that any reliance placed thereon and any action taken on the basis thereof shall be entirely / solely at the risk of the person or persons placing such reliance or taking such action. Visitors wishing to use the information so provided are advised to conduct their own due diligence, in respect of the site content sought to be taken advantage of, at their own initiative, cost and effort. saptaphere do not give any guarantee for the authenticity of registered users information.
15.saptaphere does not authenticate, screen, endorse or investigate any information or assertion comprised in the matrimonial listings, or any other content on the website, nor does it in any manner whatsoever certify or attest the same to be correct or true.
16.saptaphere shall take all reasonable precautions, however saptaphere shall not be responsible in case of any misuse of information / photograph of the member/user by anybody else on saptaphere website or outside.
17.It is binding and mandatory to all saptaphere users/parents to provide all authentic and real information. saptaphere is not responsible for any wrong, false information provided and any issues/consequences arise because of it.
18.saptaphere does not monitor the conduct of its users/members or visitors and therefore saptaphere does not take the responsibility of any conduct by its users / members or visitors who may avail / obtain / use / exploit the on-line service provided by saptaphere in order to harass, abuse or harm another user/member or visitor or use the said on-line service to promote / advertise / solicit anything without their prior consent or an act in any manner which may threaten the safety of users / members. Users suffered from such acts may immediately inform saptaphere about the incident. saptaphere will support to such victimized user/family to it`s maximum capacity. Such suffered user/family may also take legal action against suspected user for which saptaphere will provide all necessary details as needed. saptaphere reserves the right to remove / delete any content / message / photo (s) / profile or cancel the registration / membership of such individual / user either upon a complaint received from another member / user / visitor / individual or upon discovery of the same on its own or based on its sole judgment and perception and it shall without notice stop providing the service entitled to a user / member with immediate effect along with the fee/tenure of registration. saptaphere reserves the right to take appropriate legal action against such visitor / user / member.
19.saptaphere do all possible precautions and verifications of registered user by taking with user on phone, by verifying his/her mobile no, email ID. However,saptaphere does not give any guarantee/assurance/promise about authenticity of any users/parents/family information. Each user/parents/visitor has to validate/confirm any saptaphere users/candidate`s information by their own.
20.By listing a profile on the saptaphere.com it is deemed that the said member/user has an intention to get married and in case it found that at the time of listing the profile or subsequently such user / visitor had no intention to enter into a matrimonial alliance or has changed his/her intention, then saptaphere shall reserve the right to remove / delete such profile from the website and initiate action under the law.
21.saptaphere or any of its owners, staff or agents are not responsible under any circumstances for any action/display whether direct or indirect, which occurs as a result of online display of information in the nature of illicit material / material that may be offensive to visitors / members or is patently offensive to the on-line community or any material which may promote racism, hatred or physical/mental harm of any kind to any group or individual or transmit any chain letters or junk mail or unsolicited mass mailing or spamming or obscene material to other users / members.
22.It is deemed that the user/member agree not to post any content or views that may be considered threatening, abusive, vulgar, obscene or otherwise objectionable or act illegally or otherwise harass another user; put wrong or misleading information in any of the details of his/her own profile; impersonate another or use the site for any commercial purposes; or interfere with or disrupt the operation of this site, or disobey any reasonable saptaphere requirements, procedures or policies imposed by saptaphere from time to time.
23.saptaphere assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of User and/or Member communications. saptaphere is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting from participating or downloading materials /information from the web-site.
24.Saptaphere shall not be held responsible for any interactions/ passing of information(s) etc. between any user / member / visitor via e-mail, chat or any other medium with another member / user / visitor and saptaphere has no obligation, to monitor any such disputes between arising between the users/members and saptaphere shall not be party to such dispute/litigation etc.
25.saptaphere reserves the absolute right to modify or amend or delete, in any manner as it deems fit, any content of any matrimonial listing placed on saptaphere.com in order to ensure compliance with the rules
26.Free member have restricted and limited facilities being served by saptaphere. Free member cannot demand, force, and complain for any additional facilities without appropriate paid membership.
27.Paid member shall get the saptaphere services as per their membership plan.
28.While searching the matching profiles, it is user responsibility to search by their requirement like age, height, caste etc. The search result will be as per filters selected by users. Hence it is advisable to provide wide range of filters while search so as to get sufficient profiles in search result. Later, user can view each profile and can shortlist further.
29.User/parents/visitor needs to search the profiles on saptaphere.com and read about saptaphere, About how saptaphere works, About membership plans, terms & conditions and finally if he/she finds it convenient/suitable/comfortable, then only user can buy membership plan. saptaphere is not responsible for giving any suitable matching profiles for each user. Each user has to find matching profiles by their own.
30.It is advised to register FREE, find matching profiles, understand saptaphere functioning and then buy membership plan.
31.Personalized messaging facility being provided to paid members is intentionally customized for matrimonial related questioning only. This is to get more specific and personal details from matching/selected profile. If any question you wish to ask is not mentioned in message list, you can suggest us to add it, else you can take this question by email or phone call.
32.For paid members, address and family details will be shared with each other. This is with pure intention of matrimonial/marriage. saptaphere is not responsible for any wrong use by any users.
33.Being uploading the profile on saptaphere.com, it is mandatory to all users to agree that to share your mobile nos, email ID, address, family details, astro details to all other paid members. So that paid members can see these details by their own for number of profiles as per their membership plan.
34.High profile visibility is as per software embedded in saptaphere.com. User cannot complaint about its functioning. saptaphere has ensured to make such profiles to visible higher number of time than other regular profiles.
35.It is agreeable to all users that only opposite sex users can be seen on website. For example, male can see only fimales profiles and fimale can see only male profiles.
36.Under dedicated customer support, one separate saptaphere representative shall be assigned for such users. Such user shall get help for search on their behalf and share the search result, support to use the website, pass message to other users, any technical support. However, all these support shall be given only within saptaphere working hours. saptaphere not arranging any matrimonial meet between two users or two families. saptaphere can support to just pass message from one user/family to other user/family. However, saptaphere shall support for all these activities within reasonable time as needed. No user shall insist to help these on immediate basis without any valid reason.
37.All users/visitors shall study and compare all membership plans thoughtfully and then buy appropriate as needed. saptaphere does not force any user to avail any specific plan.
38.Payments for the services offered by saptaphere.com shall be on a 100% advance basis. All membership plans payment is non-refundable under all circumstances. Refund if any will be at the sole discretion of saptaphere and it offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts.
39.If the renewal of membership plan happens before the expiry date, then any unused "Contact Views" available with the original plan will be carried forward. Even after expiry of membership plan validity, if user fail to renew his/her paid membership, all premium facilities shall be stopped immediately and the user shall be considered as FREE user. If a member renews his membership after the expiry of current membership, then its treated as a fresh membership and any unused "Contact Views" of the previous membership are not carried forward.
40.saptaphere does not give any guarantees of server uptime or applications working properly. All is on a best effort basis.
41.The User is solely and exclusively responsible for maintaining confidentiality of the User password and User identification and all activities and transmission performed by the User through his/her user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions. saptaphere assumes no responsibility or liability for their improper use of information relating to such usage of credit cards / debit cards used by the subscriber online / off-line.
42.saptaphere ensures maximum possible care so that all or any data / information does not fall in the wrong hands.
43.saptaphere uses third party payment gateways and failures in these gateways would be communicated to the users as it is. Extra currency/conversion charges/deductions/error issues from payment gateway shall not be the responsibility of saptaphere.
44.The saptaphere.com site contains all copyrighted material, trademarks, and other proprietary information of its owners and its licensors. saptaphere reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement of the said proprietary rights for illegal copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information.
45.saptaphere reserves the right to verify the authenticity of Content posted on the site saptaphere if circumstances warrant may call for / ask any of its members / users to provide documentary or other form of evidence supporting the information / Content posted on the site and the user / member, without any protest shall produce such documentary / other evidence in support of such information and if the member / user fails to produce such information within a reasonable or stipulated time frame, saptaphere may, in its sole discretion, terminate such Membership and without a refund and take appropriate steps under the provisions of law.
46.It is responsibility of user to report any misuse of his/her information by someone else.
47.If anybody else is calling or asking any information to user and users finds it suspicious, then user can deny them to provide such information and shall be report to saptaphere office.
48.All membership plans validity is in months. Each month shall be considered as equal to 30 days.
49.saptaphere disallow members to give their name, contact details in any form - Email, Phone nos, Messenger Ids, Postal address etc in any fields other than the specific ones where the same information is asked. If any member who puts the above information in any field other than the one meant for that purpose then the saptaphere screening team will remove the same. Also descriptive details provided by user will be screened by saptaphere team and if any objectionable information provided will be corrected or intimated to user to correct.
50.All saptaphere users shall receive following from saptaphere server: a) saptaphere Emails for benefits of paid membership, promotional offers, seasonal greetings, instructions, b) Notifications from saptaphere - for matching profiles, for message received, like received, profile viewed/visited by, shortlisting of profile, interest expressed in profile by any other user. c) SMS, whatsapp message for saptaphere service related. d) Membership SMS/Calls: SMSes or phone calls conveying the benefits of paid membership to you. E) Postal or courier for saptaphere service related messages.
51.Creating duplicate profile on saptaphere.com is prohibited. In case the user has forgotten his password he can use the password retrieval option or contact saptaphere in case of any difficulties. Forgetting password, User ID, reaching contact limits or any other reason for creating a 2nd profile on www. saptaphere.com is not allowed. saptaphere reserves the right to delete/block this profile
52.This is to be agreeable to all registered and paid saptaphere users that, your contact details, family details will be visible to other paid member only. However, it will be informed to you whenever any paid user views your contact details.
53.Users with incomplete formalities will be provided with restricted services as per saptaphere rules and guidelines. For example if your phone number is not verified and any other supporting document requested by saptaphere team is nor provided, then user can not avail full saptaphere services even though he/she has paid the appropriate membership charges.
54.If it noticed that any user has given wrong phone number or wrong email id with wrong intention, his application for membership will be rejected without notice.
55.saptaphere team will support the users for how to use saptaphere website and how to avail saptaphere online and offline services. However, the user or user family member contacting the saptaphere team or saptaphere website shall have sufficient compute skills so as to understand saptaphere team`s instruction online. It is not responsibility of saptaphere team if any user or his family members are unable to use saptaphere website for matrimonial services even after necessary online support.
56.If any user found already married and have given his status as single, OR any user has given wrong gender and created the profile with wrong intention, such profile will be deleted immediately even after initial approval. Legal action can be taken if necessary.
57.Each paid member has limited “contact view” redit as per his/her membership type. Member has to keep record of how many profiles have seen for contacts; accordingly his credit limit of “profile contact view” will be goes on decreasing. This is purely member’s responsibility to keep track of this credit limit. If my mistake or any means, any paid member finish his “profile contact view” limit within very short period, then saptaphere is not responsible for it. In this case, it in mandatory to renew the membership or top up the “profile contact view” credit by paying the necessary payment to saptaphere. saptaphere advise each user/family member/ visitor to search wisely within your requirement (caste, age, height, location, education etc), shortlist the matching and liking profiles and then view contacts of most matching profiles one by one. It is advised not to view contacts of so many users at a time. It is advised to view contact details of 1 or 2 profiles, contact them on call or email and then go to view contact of other profiles. It will help to save your credit for long period.